There are many
terrific reasons to shop at MySapphireSource...
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Superior Quality
Unique Original Designs
Unmatched Customer Service
Superior Information
Certificates of
Authenticity
BBB Rating
(A+) Highest Available
Testimonials
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Lowest Prices
90 Day Repair Warranty
Layaway Plans
Rapid Order Processing
Free Shipping
No Sales Tax
30 Day Return Policy
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Superior Quality
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Our slogan says it all - Set yourself apart
®. We are a small family owned and family run
company whose mission is to make the finest jewelry possible using only the finest diamonds and gemstones.
As a company, we strive every day to set ourselves apart from other jewelry stores in every important way.
We offer superior quality, superior service, superior selection and superior prices than our competitors.
- Our gemstones are bright, well cut and of better quality
- Our jewelry is designed to last a lifetime
- Our gold and platinum settings are solid and thick
- Our diamonds have no visible inclusions (eye clean or better)
- Our workmanship is unsurpassed
Our gemstones are truly special.
Nearly each and every gemstone is hand picked for the ring, pendant, bracelet or earrings we have made. We
meticulously sort through and reject hundreds and hundreds of carats of stones while searching for the very few,
exceptional stones that will become a part of our jewelry. We look for incredible color, amazing clarity,
eye-catching brilliance, great cutting, to name a few.
Our gemstones are vibrant and well-cut and in nearly every case are free of visible inclusions. So when you select
a gemstone from MySapphireSource, you can be assured that you are purchasing one of the finest sapphires available.
We do not use any synthetic or lab created gemstones or diamonds in our fine jewelry.
Our settings are designed and specifically manufactured to last a
lifetime.
We know how important your purchase is and we understand how much it means to you. Our
motto is
Set yourself apart
® and being true to that, our rings are not
mass-produced. And in fact in most cases are one or two of the kind.
Our jewelry is made by expert craftsmen whose workmanship is impeccable,
and each piece is carefully inspected against our rigorous quality standards.
The shanks of our rings
vary in width but have a certain thickness that you don't find very often. We use more gold or platinum in our
rings than you would typically find, and what this specifically means to you is that our rings feel more luxurious
and substantial on your finger, and they will last longer, wear better and easily hold up to daily wear and tear.
For those of you looking for an engagement ring or signature piece, we know that this is exactly what you would
expect and demand for such an important piece.
Our diamonds are of much better
quality than are used by most internet and retail jewelers
. Our goal is to set
ourselves apart from our competitors in every important way and the diamonds that we use are no exception. Our
diamonds are white, bright, clear, and have no visible inclusions. We only use well cut, fully faceted diamonds
and never use diamond chips.
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Unique Original Designs
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Whether you are searching for a fine jewelry piece for yourself as a pick-me-up, just because you deserve it,
or for holidays, anniversaries, birthdays or other special occasions, MySapphireSource offers a wide selection of
contemporary and classic designs. Most of our gemstone pieces are produced in very small quantities and many
are one-of-a-kind. Select designs, such as many of our rainbow sapphire jewelry pieces, are
found exclusively
at MySapphireSource. Your purchase will indeed be special.
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Unmatched Customer
Service
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Tired of customer service representatives who can't answer your questions?
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Do you wait days for answers to your email, or worse, never receive a reply?
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Would you like to talk to someone who has seen and knows about every piece of jewelry you are considering?
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Would you like to talk directly to our gemstone buyer or custom design specialist?
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Would you like to talk to a representative who knows exactly when your order was packaged and shipped, your
credit card billed, or return processed?
We want you to enjoy your shopping experience at MySapphireSource. It is of utmost importance to us that
your purchase is fun, safe, informative and hassle-free.
Unmatched service while you are shopping...
Our customer service representatives are based in San Diego,
CA and are
very familiar with or even directly involved with the
creation of
each and every piece of jewelry that
we offer. We are happy to describe a piece in more detail or send additional pictures of a piece before you
purchase. Our customer service representatives can help if you would like to inquire about changing the gold or
metal type or if you want a different gemstone in a ring you see. In addition, if you have an idea about the
perfect piece of jewelry for yourself and need help making it a reality, we can assist you as well. Our
customer service representatives are available by email
service@myjsapphiresource.com or toll free at
Toll Free: 866-432-4936 to answer your questions regarding all of our
products and services. Most emails are answered within 2 hours and all emails are answered within 24 hours.
Unmatched service once you have purchased...
Each order is assigned to specific customer care specialist who will thoroughly inspect your item and
personally ensure that it is sized, if needed, shipped promptly and delivered as promised. You will
receive an email once you place and order and a second email containing your tracking number once your item is
shipped. If you have special delivery requirements, we would be happy to try to meet them. And if we say
that we can, we will.
Unmatched service if you need to return an item...
Simply contact us if you are not 100% satisfied with your purchase. All returns are processed within one day of receiving an item for return. You will receive an email once your return is processed so that you
know that we received you item, that your return was successfully processed, and that your refund will be exactly what you expect it to be
.
In short, MySapphireSource offers unmatched customer service with our knowledgeable, capable, committed customer
service support team.
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Superior Information
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We know that many online shoppers are frustrated that they can't figure out exactly
what they are buying or they purchase an item and it does not look anything like the picture of the item on the
website.
Many online sites do not give you the information that you need to make an informed
buying decision. MySapphireSource provides you with the most comprehensive jewelry information that you need to
make your selection. And most importantly, since a substantial percentage of the jewelry we sell is one-of-a-kind,
the pictures you see on our website are actual pictures of the item you would be purchasing. We do our very
best to accurately represent the jewelry on our site. Certainly, individual computer monitor settings will affect
what you see, but the colors and qualities of the gemstones and diamonds are showcased as accurately as possible
and are checked on several types of monitors to confirm that the color you see will be the most accurate colors
possible.
For every piece we provide:
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Enough pictures to portray a item accurately (as many as five or six different angles)
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Diamond Weights
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Diamond Quality
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Gemstone Weights
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Gemstone Clarity
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Gold or Platinum Weights
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Item Dimensions
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Special Features
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Item Availability: In Stock, Special Order, Sold Out. etc.
We take your purchase as seriously as you do, and we believe that the more information you have, the easier it
will be for you to make the right selection.
We know that by supplying plenty of information, you will clearly see that MySapphireSource offers unbeatable
values.
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Certificates of Authenticity
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Feel Confident and Secure in your purchase
Certificates are generally issued on purchases of $699 and over. If a certificate is
included, it is indicated on the item detailed description page just below the item price. You may also request a
certificate for any item at the time of purchase if one is not indicated for your item (use the Comments section
during checkout).
Our Certificate of Authenticity certifies that the jewelry you have purchased is 100% genuine and accurately
described.
We certify that our jewelry has been crafted in accordance with recognized jewelry industry quality standards.
We further certify that the materials (metals, diamonds, and gemstones) are accurately described and stated in
accordance with the highest standards of the Jewelers Vigilance Committee (we are members).
Each Certificate of Authenticity includes at least one picture of the item and verifies the gemstone type,
weight and clarity, diamond weight and quality, and the metal type (e.g., 14k gold, platinum) and weight.
Sample Certificate

Insurance Note
Our certificates, along with your receipt, can be submitted to your insurance company as proof of purchase.
Please note that, in most cases, insurance companies will reimburse you for your purchase price, not a higher
appraised value, and also have the right to purchase a replacement item themselves on your behalf. This is why the
detailed information we present on our certificates is so important should your jewelry ever be lost or stolen.
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Better Business Bureau Highest
Rating
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Our company has earned the highest rating available ( A+) from
the Better Business Bureau
with no complaints about our jewelry nor our company. Click on the icon below to access
the BBB report on our company.

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Testimonials - Our Customers Say it Best!
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Our customers have a lot to say about our jewelry and their experiences
with us. Below are two recent postings.
I received my beautiful ring yesterday.
It is the most gorgeous ring I have ever seen. I wanted to
personally thank you all for being so nice to me, changing
my due date when needed, during my time of unemployment.
I have posted a pic of my ring on my FaceBook page and I
got 34 comments within like one hour, lol! Everyone asks me
where I got it and I have gladly told them the website
address and added how nice you all are to work with. I hope
you get some business off it. I will definitely do business
with you again and again, thanks so much for your kindness.
M.W. Ooltewah, TN
I think you should put up a consumer warning on your site, something like, "WARNING: THE JEWELRY FEATURED ON
THIS SITE IS MUCH MORE BEAUTIFUL THAN REPRESENTED IN THE PICTURES." Seriously, I know you hear this all the time,
that the items look so much more lovely in life than in the photographs. I just received the purple sapphire ring
I ordered. OMG! It is so gorgeous I almost cried. The color is deeper and brighter than the picture would
indicate. I got a compliment on it ten minutes after it was on my hand. A friend of mine who has worked at Key
Jewelers for years said, "Beautiful sapphire - wait - Asscher cut diamonds? Really? I've only seen a couple of
those in my life, and that was in remount events. How did you find them!"
This piece will be yet another find from MJS
that will become a favorite that I will wear all the time. Thank you once again for brightening my life with a
simply beautiful, eye-catching piece of jewelry to look at. I can't tell you how pleased I am with this ring!
C.O. Syracuse, NY
Read more testimonials
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We have the Lowest Prices!
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We sell jewelry of exceptional quality for way less.
Here's how:
We Save so You Can Save...
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We Manufacture our own Jewelry. We do not purchase finished jewelry and pay the middlemen mark-ups. Instead we source the gemstones from around the world ourselves and then manufacture our jewelry in the Los Angeles jewelry district - the largest jewelry manufacturing district in the United States. This enables us to produce our jewelry as inexpensively as possible while having access to the best professional jewelry craftsmen and allows us to maintain tight control over our quality.
- Minimal or No advertising. Advertising usually makes up a very significant portion of a companies expenses. Those Google ads that you see can be EXTREMELY expensive. We have done almost no advertising since we went online in 2000.
- No Store. We are a family run internet only company. We do not have the many expenses of running a store such as rent, security, displays, sales people, and insurance.
- We Love Cost Cutting. We constantly look for ways to cut our operational costs. From business cards to electricity. In the latter example, we installed solar panels years ago which cover 100% of our electrical needs. They have already paid for themselves and now our electricity is free! As with everything else, if we don't have to pay, you don't have to pay.
You can be assured that we offer only the finest jewelry with the highest quality diamonds, natural gemstones and solid gold or platinum. We offer a wide selection of beautiful styles with many one-of-a-kind pieces. We hope that you will enjoy your experience and the exceptional quality found only at MySapphireSource.
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90 Day Repair Warranty
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All
jewelry purchased from MySapphireSource.com is covered by our limited 90
day repair warranty. The 90 day warranty period begins the day you receive
your original purchase. Our 90 day repair warranty
covers each item for defects in manufacturing or loosening of gemstones or
diamonds. We will repair any defective item at no charge and also provide
free return shipping as well (international orders will be charged $40 for
shipping).
Read our full policy
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Layaway
Plans- Interest Free!
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Many of our items are one-of-a-kind. Use an
interest free layaway
plan to
reserve the item before it sells out and lock in the
current price
- for up to a year! This is especially important with
today's rapidly rising gold, platinum, diamond, gemstone and labor prices.
MySapphireSource has a variety of layaway options: 3
monthly payments, 6 monthly payments or 12 monthly payments. If you wish
to place an online order with the layaway option, simply select the
desired option at the bottom of the order checkout form and also check
acceptance of the layaway policy.
Read our entire layaway policy
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Rapid Order Processing
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You can have your item by tomorrow! All
in-stock orders placed by
5pm EST (2pm PST) ship
the
Same or Next Business Day
All items are In Stock unless specifically noted.
Simply check the detailed description page for each item to find out whether an item is in stock. We keep the
item status updated to ensure that our status description is always current.
For rings
ordered in the stock size, the ring will
ship the same or next business
day
. You can send your ring back to us once for free sizing and free return
shipping for
up to one month after you receive your new ring.
Additionally,
nearly all of our rings can also be sized by your
local jeweler
.
For rings ordered with sizing, please allow
1-2 weeks for shipment if you ordered ring sizing (i.e., a non-stock ring size). If you need a ring
sized and need a faster turnaround, just let us know and we can likely
accommodate your request.
Our shipping boxes are plain and unmarked to assure privacy (and non-detection).
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Free Shipping
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MySapphireSource offers Free Shipping
and insurance on all purchases.
Expedited shipping is also available at a greatly reduced rate.
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Ground (no PO boxes):
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Free
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1-5 business days* (See Map Detail Below)
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2nd Day Air (Continental US):
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$25
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2 business days*
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Next Day Air (Continental US):
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$50 |
1 business day*
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Next Day SATURDAY (Continental US):
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$70 |
Saturday delivery
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USPS - US Military (APO/FPO):
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Free
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8-32 days: Dependent on Military mail system
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USPS Priority:
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$0-$15 |
1-5 business days
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USPS Express:
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$40-$50 |
1-2 business days
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Alaska, Hawaii: 2nd Day:
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$30 |
2 business days*
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Alaska, Hawaii: Next Day:
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$60 |
1 business day*
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Shipping Insurance: All Orders
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Free
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*
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Business days do not include weekend days.
International transit times are not guaranteed due to possible Customs clearance delays.
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No Sales Tax
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No Sales Tax
for Anyone, Anywhere in the U.S.!
MySapphireSouce.com, solely based in California,
pays the sales tax due by California residents on all purchases from our website.
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30 Day Return Policy
If for any reason you or your gift recipient are not completely satisfied with your purchase, you can return the purchase for a full refund or exchange for 30 days after package delivery. It's that simple!
The Return Process
- Please contact us at service@mysapphiresource.com or Toll Free: 866-432-4936 to let us know that you wish to return an item. We will immediately provide you with a Return Merchandise Authorization (RMA) number which you must include with your item.
- Depending on your location, we will provide you with the appropriate return shipping address when you contact us.
- All items must be returned in the original, undamaged condition with the tamper resistant tag attached (if applicable) within 1 week of receiving the RMA number. Items sold as a pair must be returned together (e.g., chains and pendants). Items returned without the tamper resistant tag will not be accepted. Items which are scratched or damaged will be subject to a repair fee. We cannot accept any item which has been modified by another party for return.
- Packages must be mailed to us within 1 week of receiving your RMA Number by insured, priority mail or better. The customer is responsible for return shipping costs and assumes all risks for loss or damage in transit.
- Items returned without a RMA having been issued, items returned without the original jewelry boxes, or items not postmarked within 7 days of receiving the RMA number are subject to a $25 restocking fee. Items returned post-marked after 14 days of receiving your RMA will not be accepted and returned. Goods shall not be considered accepted for return until we have received, inspected and approved the returned item at our place of business. You will be notified by email when your return has been processed.
Refund Amount
- The amount refunded will be the total price paid less any shipping upgrade fees, non-refundable amounts (for those who had us size your ring prior to shipment), and/or penalties (as described above), if applicable.
- For special and custom orders, the non-refundable deposit cannot be refunded, even if the order has been cancelled prior to shipping.
- All refunds will be paid by the original payment method when possible.
International (non-US) Customers: Click here
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