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Additionally our customer service representatives are
extremely familiar with each piece of jewelry and if you have any specific
questions, we would be happy to answer them. On many occasions, we will pull the
item from our safe and will have it in our hands as we describe it and answer
your questions. If you need to see additional pictures, that is often possible
as well. Our customer service is unsurpassed. We are available every day of the
week to answer questions about an item, our policies, and to address any
concerns you may have about shopping online and we answer emails promptly.
A large percentage of our business involves customizing or
making small modifications to the pieces we do offer. If you find a ring style
that you like but want it with a different gemstone or a different size
gemstone, in most cases, this is possible. If you see an item in white gold but
you prefer yellow or vice versa or the item is in gold but you want platinum,
again, in most cases, we can remake the item for you.
The jewelry you will find on our website is only of
the highest quality. In nearly all cases,
the gemstones have been hand-selected for the designs. Our pieces are not mass-produced and we offer
many
one of a kind designs. If you are
looking for something unique, elegant, traditional, contemporary, bold, or petite, we definitely have jewelry that will interest you.
The diamonds
in our jewelry are of extremely fine quality and much better that what you would
find in your typical retail stores. The vast majority of our diamonds are G to
H in color which means that they are near colorless.
The clarity ranges from VS to SI which means that they are
eye clean with no visible inclusions. Our
diamonds are white, bright and full of sparkle. You will also find that
most of our jewelry has a substantial gram weight, weights that are
typically much higher than what your local retailer offers. Our jewelry has been designed to last a lifetime.
We also offer a free 90-day repair warranty on our jewelry.
If an accent stone should fall out under normal wear and tear conditions, we
will replace it at no charge. We stand behind our jewelry and the quality
100%. If you have a problem with a piece of jewelry you've purchased from us, we
want to know about it. After the 90-day period, we also offer repair services
should they become necessary. Most jewelers charge exorbitant fees to replace a
small diamond or repair a prong but we offer these services at very nominal
rates.
As many of you are aware, the mark-up on jewelry in retail
stores or designer boutiques is enormous. These mark-ups results from the
cost of leasing a store, hiring sales and security people, high profit margins,
etc. At MyJewelrySource.com, the internet age has
enabled us to offer the fine jewelry at
deeply discounted prices. We offer the
best prices on the internet and better prices than retail stores or
designer boutiques could possibly offer. In fact we guarantee that we have
the lowest prices online even if the item is on sale!
We invite you to see what previous customers have to say.
Click to see our
Testimonials.
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