We would be pleased to assist you in finding or making the special
ring you've been looking for. Just
e-mail or call us (Toll Free: 866-432-4936) with your request and we can send you a quote or will contact you for additional information.
Please note that due to the demand for our custom rings and the time
involved to make a custom ring, our minimum custom order is $1500.
Many of the mountings on this site can be made in both white or yellow gold,
palladium or platinum. In addition, we have hundreds
of other mountings available to suit your needs. Please note that we do not work with sterling silver.
- If you like a particular ring on our site, please
contact us (e-mail
or Toll Free: 866-432-4936) about making it with another gemstone of your choice.
Please note that we do not set customer provided diamonds or gemstones as unnoticeable weak points or preliminary fractures in the stone
may result in the stone cracking or breaking when being set.
If you do not find anything in the links above, please
contact us (e-mail
or Toll Free: 866-432-4936) and we would be happy to help you find what you are looking for.
We also make completely custom jewelry, from
your own design or something similar to a piece you may have seen elsewhere.
Our custom designs are done on computer using state-of-the-art design
software and automated 3D printing of the waxes used for the final casting.
This process allows you to see your design and make changes so that you can
be assured that the piece we create is exactly what you envision.
Special/Custom Order Pricing and Information
Due to fluctuations in gold, platinum, gemstone and diamond prices, quotes are
subject to change until an ordered is placed.
For special orders, a 10% to 30% non-refundable deposit is typically required at the
time the order is placed. Unfortunately, this money cannot be refunded once the order is placed, even if the order is cancelled prior to shipping. The exact
deposit will be provided with your custom quote or is listed with special order information on our website.
Special orders usually take 2 to 8 weeks to ship
depending on their complexity. We will narrow the time frame down when we send you our quote.
While we take every precaution to ensure that our quotes are accurate, it is possible that that we may make an honest mistake in our calculations or assessment of the
tasks required to complete a job. In this case a revised quote may be provided. If a customer has already ordered prior to the quote revision, the customer
has the option to cancel the order at this time with a 100% refund of any money paid.
MySapphireSource reserves the right to cancel an order if the price has been miscalculated.